Who We Are
Metrohealth Transportation is a medical transportation provider based in New York, specializing in the non-emergency transportation of ambulatory and non-ambulatory clients with disabilities or advanced in age to health or treatment facilities. We serve the Western New York region, primarily Erie and Niagara counties.
Since our establishment in 2017, we continue to provide quality transportation services that address the leading concerns of clients. We implement a No Late Appointment Policy; thereby, resolving the traditional NEMT problem of arrivals beyond the schedule.
Suitable Accommodation
As we aim to provide suitable and accessible transportation accommodation to clients, we acknowledge various states of ambulation and model our vehicles according to these conditions. Professional door-to-door services are complemented by livery transportation, wheelchair transportation, and stretcher transportation.
All vehicles are well-maintained and phone-, radio-, and GPS-equipped. Moreover, we use state-of-the-art software for routing our trips and getting patients to and from appointments on time and never waiting.
These accommodations enable comfortable and convenient transportation towards dialysis centers, cancer treatment centers, nursing homes, rehabilitation centers, and adult day cares.
Our Drivers
We hire courteous dispatchers and professional drivers who are state-licensed. They carry out professional door-to-door services. They exceed clients’ expectations by accompanying them from the doctor’s waiting room to other health-related appointments.
With their character, skills, experience, expertise, and familiarity with our services, they provide added comfort to our clients. All drivers are CPR and First Aid certified.
Our Mission
The mission of Metrohealth Transportation is to provide promising, accessible, dependable, efficient, and quality transportation services to elderly patients, patients with disabilities, their families, and caregivers to overcome transportation boundaries and enable them to receive treatment and medical assistance in the correct facilities at the right time.
Our Vision
By implementing reduced waiting times and no late appointments, Metrohealth Transportation envisions to be the preferred NEMT provider in Western New York and assist in the speedy, reliable, and safe transportation of patients.
Arrange a Transportation Service with Us
We at Metrohealth Transportation help ensure you have a worthwhile experience during your travels. You may arrange for transportation by booking a ride. If you are unsure how much you will spend, you may request a free quotation.
Discuss Your Transportation Needs
For a customized arrangement for clients with special or specific needs, do not hesitate to schedule an appointment with us.